Stay Well, Stay Connected

Stay Well, Stay Connected is CCNB’s local response to the global pandemic.

We understand that this is a challenging time for all of us. We also understand that the current situation requires local support and coordination. CCNB is here to help.

CCNB supports 2,000 people and their families at any one time. If you are a current CCNB client, or a member of the community needing support, you can contact us on 1300 002 262 or email at at any time.

Here is a snapshot of what we are doing and how we are helping people Stay Well, Stay Connected.

Get Informed

There is so much information out there, sometimes it is hard to know where to turn to. We call this information overload.

At CCNB, we are sifting through information and linking people to authentic and reliable sources. We are relying on federal, state and local government websites and telephone hotlines for the most up to date information and assistance pathways. Our team is up to date with all the service delivery options, government announcements and local closures. To help you navigate information, we have created a list of useful links relating to COVID-19. To find out more click here.

We've also compiled a list of government websites that provide information for those experiencing financial hardship as a result of the COVID-19 pandemic. To find out more click here.

Stay Well, Stay Connected Plan

All the expert advice, from our health and social care leaders, is advising us to take all reasonable steps, plan, and keep well and connected.

At CCNB, choice and control remain pivotal and that’s why the CCNB team are supporting people to complete a CCNB Stay Well, Stay Connected Plan. This is an opportunity for people to share their concerns and worries, discuss possible scenarios and ensure they have a plan of action if they, or someone they love, becomes unwell.

Care Coordination

CCNB’s Care Coordination service will not be disrupted. We will continue to offer information, advice and guidance to support people to receive integrated and coordinated care. Our NDIS Support Coordinators and our Home Care Package Care Coordinators are focused on ensuring people’s needs are understood and met.

Virtual Care Navigation

We have increased our Care Navigation service and are linking people to services and support to meet their needs. One phone call or email is all it takes to speak to one of our friendly Care Navigators.  

If we don’t know the answer to your question, we will link you to someone that does.

Call us on 1300 002 262 or email us at

Mobilising Community

Our community is overflowing with kindness and goodwill. We are coordinating local efforts including:

  • Community Volunteers
    Volunteers are putting their hand up for a range of important jobs that are helping people stay well and connected. We need your help to get the Northern Sydney and Northern Beaches communities, Volunteer Ready! CCNB believes that kindness and community will make the difference at this difficult and challenging time.

    For more information about Volunteering, click here.

  • Essential Care Packages
    Mobilising the community to provide care to people who need it first, has been our focus. We have partnered with Rydges Parramatta, got advice from a dietician and purchased items for a CCNB Essential Care Pack. We will be delivering more of these Essential Care Packs to people at high risk.

    To find out more about our Essential Care Package deliveries click here.