Helping people with mental health challenges, connect with all the supports they need for their recovery.

CCNB is lead agency for Sydney North Shore and Beaches Partners in Recovery (PIR) program.  We run the program as a consortium in partnership with the following agencies:

  • North Sydney Local Health District (Mental Health Drug and Alcohol)
  • Anglicare Sydney
  • Mission Australia
  • New Horizons
  • Northside Community Forum
  • Schizophrenia Fellowship of NSW
  • Uniting Care Mental Health.

PIR is a federal government program that supports people experiencing severe and persistent mental illness with complex needs, and their carers and families.

The program coordinates multiple sectors, services and supports to work in a more collaborative, coordinated and integrated way.

Start your mental health recovery here:

Click here to make a referral

Phone: 1300 PIR (1300 000 747)


Do you know anyone facing mental health challenges?

Poor mental health does not discriminate and there are no willing participants. Barriers to recovery from poor mental health include income, training and employment, housing and homelessness, physical health, unresolved trauma, addictions and isolation. Holistic solutions are required, often involving multiple service providers.

The PIR program acts as systems concierge to help people navigate the service systems and create a recovery solution unique to them. It also supports the services needed to create the solution to work together in a coordinated and collaborative way.

Who is the PIR program for?

The PIR program helps people who experience severe and persistent mental illness and have complex support needs which require support from multiple agencies – along with their carers and families. We focus on individuals, seeking to understand their unique needs, hopes and aspirations so we can bring together the recovery services and solutions they require, when and where they require them.

The PIR program also works with the broader community and service system to develop collective, collaborative responses to the needs of the individual.

We mobilise services from existing providers, and also form creative new partnerships and encourage innovation of new services to provide the best possible solutions for individuals. Here are just a few examples of the services, linkages and types of support that PIR can coordinate:

  • Social and recreational activities
  • Housing and accommodation
  • Medical and dental services
  • Psychology and psychiatry
  • Social workers, occupational therapists and other allied health services
  • Treatment for addictions such as alcohol, drugs and gambling
  • Clinical case management, carer and family support services
  • Education, training and employment opportunities
  • Legal services

Who can refer?

Anyone can make a referral to the PIR program. No formal referral is required from a doctor or mental health professional. Our single point of intake makes referring to us easy. To be eligible for this program, the person being referred must:
  • Experience severe and persistent mental illness
  • Require better coordination of services
  • Have complex support needs that requires support from multiple agencies across a number of support domains
  • Be aged between 18 and 65 years (there is some flexibility in relation to age); and/or
  • Be caring for a person experiencing severe and persistent mental illness.
We serve the following areas:
  • Warringah
  • Pittwater
  • Manly
  • Lane Cove
  • North Sydney
  • Willoughby
  • Mosman
  • Ku-ring-gai

Click here to make a referral

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