Awareness of phone scams regarding Home Care Packages

We have been made aware that there have been recent reports of scammers targeting Home Care Package recipients via phone.

These scammers often start by offering a better Home Care Package and attempting to lure the client into making a payment of some description, including through the purchase of vouchers.

In one reported case, a scammer advised the client they could offer a better Home Care Package deal and that they were eligible to receive a sum of money, but in order to receive this money they had to pay upfront through the purchase of vouchers.

More information on scam alerts can be found at https://www.scamwatch.gov.au/

Please be aware and report any suspicious activity to CCNB by calling our Care Navigators on 1300 002 262.