Aged Care


Maintain your independence and get more out of life with our support services.

Whether you’re seeking basic support, complex or high care on a temporary or ongoing basis, we are here to assist you to do more of what you enjoy and make the most of life.

Why we’re different

If you are aged 65 and over and looking for support at home, we can help you. We manage government-subsidised and privately-funded aged care services specifically tailored to suit your needs.

You will find us very different from other home care providers. We don’t hire our carer workforce directly, instead we contract out to a wide range of local care worker agencies – the best ones that meet our customers’ needs, at the best price. This offers you the greatest choice and control over who and when your services are delivered.

Home Care Packages

A Home Care Package is financial subsidy received from the Australian Government to help older people obtain the necessary care to live safely and independently at home. Home Care Packages are delivered with a consumer directed care approach. It means you are given a budget for your care services and you decide how it is allocated. This approach gives your more choice and flexibility to get the services you need.

Four levels of home care support are available:

  • Level 1 – for people with basic care needs ($8,158 p.a.)
  • Level 2 – for people with low-level care needs ($14.938 p.a.)
  • Level 3 – for people with intermediate care needs ($32,620 p.a.)
  • Level 4 – for people with high-level care needs ($49,593 p.a.)

All Home Care Packages provide you with the flexibility to choose the type of services that are best for you.

To be allocated a Home Care Package, you must be assessed by the Aged Care Assessment Team (ACAT) ) who will determine your package level.

If you’re in the process of ACAT assessment or you’re about to be, it’s time to talk.

Call CCNB on 1300 002 262 to find out more or to get advice and help on navigating the aged care system, or visit to understand what funding you may be eligible for.

Commonwealth home support services

Home support services are for older people who need a little extra help to continue living independently in their own homes. These entry-level support services can be accessed under the Australian Government’s Commonwealth Home Support Program and include tasks such as personal care, domestic duties, home maintenance and social support.

If you have more complex or higher support needs and want to stay living in your own home longer, you should apply for a Home Care Package. Talk to us about how to do that on 1300 002 262.

The types of home support services that we can connect you with include:

  • Domestic Assistance
  • Personal Care
  • Social Support
  • Respite for carers
  • Podiatry
  • Dementia advisory
  • Hoarding & squalor support

Call CCNB on 1300 002 262 to find out more, or visit to understand what funding you may be eligible for.

You will need to be assessed by the Aged Care Assessment Team (ACAT) or to determine what support you are eligible for.

Fees made simple

Our fees are simple to understand and designed to support you to get the most out of your Home Care Package. They are fixed, with no hidden charges.

If you want us to explain our fees or get started, speak to one of our friendly Care Navigators today on 1300 002 262.

CCNB Fee Schedule 2017

Download our fees made simple comparison table

Switching providers – easier than you think!

You don’t have to be stuck with high fees, hidden charges and poor customer service. Switching your service provider is not difficult. By switching providers, you could be maximising the value of your Home Care Package

At CCNB we make it simple to make the switch. Here’s a few reasons why clients choose us as their Home Care Package provider.

Download our instructions for switching providers

Why choose CCNB?

Our approach to aged care recognises the strengths and wisdom that older people possess. We work alongside you, and your family if you choose, to identify what you want and need to continue living independently in your own home. We provide with maximum choice and control over how your care services are provided. We guarantee ‘stress free’ coordination and management of services by qualified professionals in accordance with your needs and choices.

By choosing CCNB you have:

  • an aged care expert working for you who has extensive knowledge of local services and the aged care system,
  • an independent advisor you can trust who has no vested interest in which organisation you choose to deliver your services, and
  • an unbiased advisor who is intent on building your capacity for independent living and hiring the best services
  • an experienced professional who knows how you can get the most out of your home care package.

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