When weighing up your options, consider this: we genuinely love our work because our care makes a difference to our clients’ lives everyday.

We go above and beyond.

Choose us for care. We’re with you for every step of the process to make sure you get all the services you need. We understand care giving involves more than just giving the care; it’s about finding a way to touch the spirit. Sometimes we just sit and listen and other times we’re fully engaged in managing your support services. And many times, it’s something in between.

Our holistic approach.

Our approach is to focus on getting the best results for people. We work alongside you and your family, to identify what you want and need to live independently. We provide maximum choice and control over how your care and support services are provided. We guarantee ‘stress free’ coordination and management of services by qualified professionals in accordance with your needs and choices.

Medical treatment is necessary but insufficient for quality of life. We support our clients’ need for identity, growth, autonomy, security, connectedness, meaning and joy.

We’re team players.

Quality caring requires is a partnership with friends, family, health professionals and community.

You can expect the highest standard of care.

All our carers have the appropriate skills, training and registration to meet your needs. We also follow ISO9001 accreditation which means that we meet International quality standards and we are fully insured. We are an Commonwealth Government approved Aged Care Provider

Work with people you can trust.

For more than 25 years we have been providing in home support to older people, people with a disability, people with health needs and their carers. We have dedicated ourselves to our customers and believe the best care begins with listening to you, and your story. As a passionate, independent provider, we only work with services who are reliable and professional. CCNB is not affiliated with any one cultural, religious or interest group. Everyone is welcome.

We’re different.

People don’t enter this industry unless they care about people. We do too, but what we recognise is that no two people are the same. Each client is unique, with differing wants and needs, diverse backgrounds, cultures and experiences. We pride ourselves in designing services that cater for everyone’s uniqueness.

CCNB is independent and impartial advisor of care and support services. We do not provide services directly – but contract out to those services chosen by our customers.

We’re local. We support community.

We believe in community. We employ local people and services. We support local community organisations and activities.

Avoid a nursing home.

Did you know that in-home care is substantially less expensive than residential care or nursing home facilities, when calculating the cost of accommodation bonds and payments, daily fees, and ‘optional’ costs?

Tailored, flexible services personalised to your needs

Our customers are our number one priority. You will be offered a Care Coordinator who will spend time with you to understand your needs and preferences. With a deep understanding of your likes and dislikes, your Care Coordinator can provide advice to help you make informed decisions. As your needs change, we will work with you to ensure you receive the services and quality care you require.

What you can expect from us

  • An expert working for you who has extensive knowledge of local services and the support service system.
  • An independent advisor you can trust who has no vested interest in which organisation you choose to deliver your services.
  • An unbiased advisor who is intent on building your capacity for independent living and hiring the best services.
  • An experienced professional who knows how you can get the most out of your home care package.


Don’t just take our word for it. Read the feedback we get everyday from those we care for: Testimonials

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