home care


Maintain your independence and get more out of life with our home care and support.

Whether you’re seeking basic, complex or high home care support on a temporary or ongoing basis, we are here to assist you to do more of what you enjoy and make the most of life.

Why we're different

If you are aged 65 and over and looking for home care and support, you've come to the right place. At CCNB we manage government-subsidised and privately-funded in-home care and support services specifically tailored to suit your needs. 

You will find us very different from other home care providers. We have the lowest fees in the market place and we don't hire in-home services directly. We contract out to the home care agency of your choice - finding you best one that meets your needs, at the best price. This offers you the greatest flexibility and control over your services.

Organising in-home care can be challenging:

  • What support do I need?
  • Where do I find those services?
  • How do I pay for it?
  • How do I manage it all?

You don't need to struggle with this on your own. Draw on our expert advice so you can make better, more informed decisions on care and support that meets your individual needs.

Home Care Packages

Home care

We specialise in Home Care Packages

A Home Care Package is financial subsidy received from the Australian Government to help older people obtain the necessary care to live safely and independently at home. Home Care Packages are delivered with a "consumer directed care approach", which means you are given a budget for your support services and you decide how it is allocated. This approach gives your more choice, flexibility and control over the services you need and want.

Four levels of Home Care Packages offered:

  • Level 1 - basic care needs ($8,045 p.a.*)
  • Level 2 - low-level care needs ($14,633 p.a.*)
  • Level 3 - intermediate care needs ($32,171 p.a.*)
  • Level 4 - high-level care needs ($48,906 p.a.*)

* rate as at 01/07/2016

All Home Care Packages provide you with the flexibility to choose the type of services that are best for you.

To be allocated a Home Care Package, you must be assessed by a member of an Aged Care Assessment Team (ACAT) for a package.

We can help arrange for for an ACAT assessor to visit you, or you can contact My Aged Care, the government portal to aged care support.

If you’re in the process of ACAT assessment or you’re about to be, it’s time to talk to us about finding and choosing the right in-home care provider who will support you to live at home.

Call CCNB on 1300 002 262 to find out more or to get advice and help on navigating the aged care system, or visit myagedcare.gov.au to understand what funding you may be eligible for.

Support at Home

Home care

Health and home care support

Our Home Care Support services are for older people who need a little extra help to continue living independently in their own homes. These entry-level support services can be accessed under the Australian Government's Commonwealth Home Support Program and include tasks such as personal care, domestic duties, home maintenance and social support.

If you have more complex or higher support needs and want to stay living in your own home longer, you should apply for a Home Care Package. Talk to us about how to do that on 1300 002 262. 

The types of home care support services that can be provided by us include:

  • Domestic Assistance
  • Personal Care
  • Social Support
  • Respite for carers
  • Podiatry
  • Dementia advisory
  • Hoarding & squalor support

Call CCNB on 1300 002 262 to find out more, or visit myagedcare.gov.au to understand what funding you may be eligible for.

You will need to be assessed by the Aged Care Assessment Team (ACAT) or to determine what support you are eligible for.

Why choose CCNB?

Our approach to aged care recognises the strengths and wisdom that older people possess. We work alongside you and your family to identify what you need to continue living independently in your own home. We provide with maximum choice and control over how your care services are provided. We guarantee ‘stress free’ coordination and management of services by qualified professionals in accordance with your needs and choices.

By choosing CCNB you have:

  • an aged care expert working for you who has extensive knowledge of local services and the aged care system,
  • an independent advisor you can trust who has no vested interest in which organisation you choose to deliver your services, and
  • an unbiased advisor who is intent on building your capacity for independent living and hiring the best services
  • an experienced professional who knows how you can get the most out of your home care package

CCNB is a non-profit organisation dedicated to providing information, advice and guidance on obtaining your care and support.

We know the cost of in-home care worries many families. Rest assured that CCNB knows how to help fund the care and support services you need.

Thousands of older people and their families have turned to CCNB for their support over the past 23 years, avoiding the high-cost of entry into a nursing home.

We are highly respected amongst health professionals, who regularly make referrals to us.

Contact us for free advice about how to access the care and support you need. 

home care
Share:Share on FacebookShare on Google+Tweet about this on TwitterShare on LinkedInPin on PinterestPrint this pageEmail this to someone